Return Policy & Terms
Shipping is flat rate of $6.95 going to street address in the continental 48 states. P.O. Boxes, Alaska, & Hawaii will be charged actual postage through the US Post Office.
Due to the weight and difficulty of shipping liquid case drinks, a surcharge of either $5.00 or $7.00 will be added per case.
This surcharge is reflected in our price and no additional fees will be added.
International Orders will be shipped via:
USPS Air or Surface Parcel Post
Before your package is sent from our location, Nutrition Discounters will contact you with the exact shipping charge (either UPS or USPS) via email. Your credit card will be charged the ACTUAL dollar amount that was charged by USPS or UPS.
BEEN CHARGED FOR SHIPPING!Nutrition Discounters IS NOT RESPONSIBLE FOR PRODUCT CONFISCATED BY FOREIGN GOVERNMENT.Foreign orders returned because of banned contents will not be refunded shipping charges.If you have any questions, call during normal business hours at 1-630-279-7730. Monday-Friday 8:30 a.m. to 6:30 p.m. Central Standard Time, and Saturdays, 10:00 a.m. to 5:00 p.m. CT
In most cases, 3 to 5 business days.
Faster methods of shipping are available through UPS Next Day and Second Day at an additional cost.
To request expedited shipping to your order, call us at 1-800-362-3306 during normal business hours.
Normal business hours are: Monday-Friday 8:30 a.m. to 6:30 p.m. Central Standard Time, and Saturdays, 10:00 a.m. to 5:00 p.m. CT
Nutrition Discounters offers refunds or exchanges to products that are unopened and in sellable condition.
No returns will be accepted after 30 days.
Make a return via mail:
Returns or exchanges will only be accepted by first calling Nutrition Discounters and receiving a Return Authorization Number.
Afterwards, mail your purchase and receipt to:
99 E Roosevelt Rd.
Lombard, IL 60148
A 10% restocking fee will be assessed to all returns other than defects or if Nutrition Discounters makes a mistake to your order.
We will not refund any postage for returned packages. (If Nutrition Discounters made a mistake to your order, we will cover these charges.)
Make a return via our retail store (Illinois residents only):
Bring your purchase and receipt to our store and receive a refund or exchange.
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